Kelly Noah

Company Confidential

Categories: Requirements, Usability Testing, User Research, Wireframes
Completion Date: July 15, 2007

Company Confidential wanted to add a new feature to an internal application to make our customers’ workflow faster and limit calls to the customer service representatives. We presented wireframes to our customers showing the new flows and asking for feedback, to an enthusiastic response.

We presented our findings and recommendations to the project team, and I designed wireframes to communicate the new feature in all its various states.
Company Confidential Overview

Company Confidential Detail
Download a PDF of the wireframes to see more screens